Product Questions
What happens if I stop using Fountain?

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Once this treatment has stopped, the improvements may gradually disappear.

What if I get a sunburn while using Fountain?

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We recommend you stop the treatment until your skin has healed.

Will my skin be more sensitive to the sun while using Fountain?

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This treatment may make your skin more susceptible to sunburn. While using this product, a moisturizing sunscreen (minimum SPF 15-30) should be used during the day, to reduce skin irritation and to support the maximum benefit of the treatment. It is also advised to avoid the use of tanning beds and artificial sun lamps to reduce the likelihood of skin irritation.

Can I use Fountain more than once a day?

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No. The treatment is meant to be applied no more than once a day in the evenings.

What can I expect once I start using Fountain?

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Typical side effects of the Fountain anti-aging formula are : itching, redness, scaling, dryness, peeling, burning, stinging, and increased sun sensitivity, usually diminish over time with consistent use. These reactions indicate the product is taking effect. To minimize discomfort, steer clear of other skin irritants like medicated or abrasive soaps, chemical hair removers or waxes, electrolysis, alcohol-based products, astringents, and cosmetics that cause significant drying.

What should I discuss with my healthcare provider before starting Fountain?

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● If you are pregnant, planning to become pregnant, or breastfeeding.

● If you’re using any products with retinoids (like tretinoin, Retin-A®, Tazorac®, Differin®, or over-the-counter retinol).

● If you have allergies to tretinoin, other retinoids, or any ingredients in the Anti-Aging Treatment.

● If you have a history of perioral dermatitis or rosacea.

● If you have or have had skin cancer.

● If you're on medications that increase sun sensitivity (e.g., tetracyclines, fluoroquinolones, sulfonamides, thiazides, phenothiazines).

● If you have a sunburn on your face.

Do I need to get a prescription from my doctor to order the anti-aging cream?

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No, you don’t need to visit your own doctor. Our team of partnered, licensed Canadian physicians will review your online intake form and health consultation to prescribe your treatment. If approved, your prescription-strength anti-aging cream will be shipped directly to your door - no appointments, no waiting rooms.

Can I use Fountain anti-aging cream with my other skincare products?

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Yes! Fountain anti-aging cream can be seamlessly integrated into your skincare routine. For best results, we recommend:

● Nighttime Routine: Start with a gentle cleanser and toner to prep your skin before applying our prescription-strength cream.

● Daytime Routine: Follow up with a high-quality SPF moisturizer in the morning to protect and nourish your skin throughout the day.By keeping your routine simple and effective, you’ll maximize the benefits of prescription-strength anti-aging science.

Do I still need to do Botox and Microneedling while using this product?

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It’s entirely up to you. Fountain’s prescription-strength formula, powered by tretinoin, stimulates collagen production, accelerates cell turnover, and visibly reduces fine lines, wrinkles, and uneven skin tone. Designed to slow aging and repair the skin, it provides a powerful foundation for long-term skin health.

Here’s how it compares to other treatments:

● Botox temporarily relaxes facial muscles to reduce wrinkles caused by movement (like around the forehead and eyes).Drawback: It doesn’t improve skin texture or quality and lasts only 3-6 months.

● Microneedling creates micro-injuries to boost collagen and elastin production. Drawback: It may not be suitable for sensitive skin or active acne. With Fountain, you’re using a clinically proven, prescription-strength approach to aging that works at a cellular level - whether or not you choose additional treatments.

How long until I see results?

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● Week 1-4 - Your skin is adjusting. Mild redness, irritation, flaking, and peeling are normal as your skin acclimates to prescription-strength ingredients.

● Week 4-8 - The transition phase. As your skin emerges from the purge, you’ll start noticing smoother texture and improved elasticity.

● Week 8-12 - Visible transformation. By week 12, expect refined texture, faded dark spots, and fewer fine lines, revealing a brighter, healthier complexion.

Is there any scientific evidence supporting the effectiveness of these products?

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Absolutely. Fountain’s formulation is backed by clinical research and scientific evidence. Each ingredient is carefully selected for its proven anti-aging benefits, with extensive studies supporting its effectiveness. For a deeper dive into the science behind our prescription-strength formula, visit The Science page.

What makes RxSkin more effective than an over the counter product?

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RxSkin is backed by clinical trial evidence and formulated with prescription-strength ingredients - available only through a doctor’s prescription. Unlike over-the-counter products, our medical-grade formula is designed for potency and proven results. By combining powerful actives in a single prescription, RxSkin eliminates the need for multiple products and guesswork, streamlining your routine with a targeted, doctor-prescribed solution that works.